Terms
Terms of use.
The plain-language version first, then the full terms. hǣlan is beta software, in private preview, and it is never a substitute for your care team.
The short version
- hǣlan is beta software, offered by invitation during private preview. Things may change, and access may be limited while we welcome people in slowly and carefully.
- hǣlan does not provide medical advice, diagnosis, or treatment, and never replaces your care team. For medical questions, speak with your clinicians; in an emergency, call 911, or 988 for mental health crisis support.
- Your content — your check-ins, notes, photos, and everything you put into your record — is yours. We do not claim ownership of it.
- Use hǣlan the way it is meant to be used: for yourself or the person who invited you, not to harm, impersonate, or misuse the service.
- You can stop using hǣlan and delete your account whenever you want. We may suspend access if these terms are seriously or repeatedly broken.
- Our privacy practices are described in plain language on the privacy page.
Beta status
hǣlan is currently offered as beta software during a private preview, by invitation only. Access may be limited, paused, or changed as we welcome people in slowly and carefully, and features described on this site or in the app may be added, changed, or removed before general availability. We will do our best to communicate meaningful changes in advance, but beta software can behave unexpectedly, and we make no promise that it will be uninterrupted or error-free.
Not medical advice
hǣlan is a companion for keeping track of your days — it is not a doctor, not a clinician, and not a substitute for professional medical judgment. Nothing in the app — including check-ins, reflections, reminders, the meal recognition feature, or answers from "ask your record" — is medical advice, diagnosis, or treatment, and none of it should be used to make medical decisions. Always talk to your care team about your symptoms, medications, and treatment. If you are experiencing a medical emergency or a mental health crisis, do not use this app — call 911, or 988 for mental health crisis support, or go to your nearest emergency room.
Acceptable use
Use hǣlan for its intended purpose: keeping your own record, or supporting someone who has invited you into her circle. Please do not: use the service to harm, harass, or impersonate anyone; attempt to access another person's record without authorization; attempt to circumvent the invitation-only sign-up process, security controls, or rate limits; reverse-engineer, scrape, or misuse the app or its AI features; or use the service in any way that violates applicable law. We may investigate and take action, including suspending or terminating access, if we reasonably believe these terms have been violated.
Her content is hers
Everything you put into your record — check-ins, notes, medications, appointments, questions, kept moments, and photos — belongs to you. We do not claim ownership over it, and we do not use it to train AI models, ours or anyone else's. We process it only to provide the service to you and to the circle members you have invited, under the permissions you set. You can export your record on demand and delete it on request, as described on the privacy page.
Our intellectual property
The hǣlan name, marks, app design, and underlying software are owned by us and are not part of what you contribute. We grant you a personal, limited, revocable, non-transferable license to use the app for its intended purpose while you have an account in good standing. That license does not give you any right to copy, modify, distribute, or create derivative works from the app itself.
Termination
You may stop using hǣlan and delete your account at any time by writing to hello@haelan.app. We may suspend or terminate access if we reasonably believe these terms have been seriously or repeatedly violated, if required by law, or if we discontinue the beta or the service. Where reasonably possible, we will give you notice and a chance to export your record first. Sections that by their nature should survive termination — including ownership of our intellectual property, disclaimers, and limitation of liability — will continue to apply.
Disclaimers and limitation of liability
hǣlan is provided "as is" and "as available," without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the service will be uninterrupted, secure, or error-free, or that any reflection, meal estimate, or answer generated by the app will be accurate or complete. [BRACKET FOR COUNSEL: confirm warranty disclaimer language meets applicable state requirements.]
To the fullest extent permitted by law, hǣlan and its operators will not be liable for indirect, incidental, special, consequential, or punitive damages, or for any loss of data, arising from your use of the service. Our total liability for any claim relating to the service will not exceed [BRACKET FOR COUNSEL: liability cap — e.g., amount paid in the preceding 12 months, or a fixed nominal sum, since the beta is currently free]. Nothing in these terms limits liability where it cannot be limited under applicable law, including for gross negligence or willful misconduct where prohibited.
Governing law
These terms are governed by the laws of [BRACKET FOR COUNSEL: governing state], without regard to conflict-of-law principles. Any dispute arising from these terms or your use of hǣlan will be resolved in the courts located in [BRACKET FOR COUNSEL: venue], unless applicable law requires otherwise.
Changes to these terms
If we make a change that matters, we will let you know inside the app or by email before it takes effect. Continuing to use hǣlan after a change takes effect means you accept the updated terms.
Contact
Questions about these terms are welcome at hello@haelan.app. hǣlan is operated by hǣlan [BRACKET: legal entity name being finalized — for counsel].
Drafted for counsel review — July 2026.